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All-in-one work panel

Manage your agent team efficiently

Keep track of customer service center status

Users can easily understand the proportion of successfully answered and unanswered calls on the day, as well as the distribution of the number of calls in different time periods. Charts like this can help users quickly understand their calls throughout the day.

queue control

Administrators can quickly change employees' status and manage phone deployment for different departments. Or click On / Break / Off to directly change everyone in the selected queue to the selected state.

Lock employee status

Necessary employees in the queue can be locked and the status cannot be changed until unlocked.

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